How far in advance should I buy my chip?
We recommend that you buy from us at least 15 days before your trip abroad.
How far in advance should I activate my chip?
The service will be activated automatically on the line at noon (12:00) on the day before the trip as a courtesy.
Is SC CONECTA's virtual chip (eSIM) compatible with my smartphone?
To check if your device is compatible with e-Sim, access the numeric keypad of your cell phone as if you were making a call and type the code:
*#06# When dialing, see if an information called EID appears. If it has this numbering, it means that it is compatible with the e-Sim.
