Privacy Policy

Your privacy is important to us. It is SC CONECTA's policy to respect your privacy regarding any information we may collect on the website www.scconecta.com.br, and other sites we own and operate.

If you are not satisfied with the product or have regretted the purchase, you can request a return up to 24 hours before the start date of the trip and, obligatorily, if the product is a physical chip, it must be returned to SC Conecta for a 100% refund, otherwise the refund will be 70% of the contracted amount.

We only ask for personal information when we really need it to provide you with a service. We do it by fair and legal means, with your knowledge and consent. We also inform you why we are collecting it and how it will be used.

We only retain the information collected for as long as necessary to provide the requested service. When we store data, we protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.

We do not share personally identifiable information publicly or with third parties, except when required by law.

Our site may have links to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites and cannot accept responsibility for their respective privacy policies.

Address: Rua Nereu Ramos, 165 Room 704 - Blumenau SC 89010-019.

You are free to refuse our request for personal information, understanding that we may not be able to provide some of the desired services.

Your continued use of our site will be considered as acceptance of our practices regarding Privacy Notice and personal information. If you have any questions about how we handle user data and personal information, please contact us.

SC CONECTA's Cookie Policy

What are cookies?

As is common practice on almost all professional websites, this site uses cookies, which are small files downloaded to your computer, to enhance your experience. This page describes what information they collect, how we use it, and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored; however, this may downgrade or 'break' certain elements of the site's functionality.

How do we use cookies?

We use cookies for various reasons, detailed below. Unfortunately, in most cases, there are no industry-standard options to disable cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave all cookies if you are not sure whether you need them or not, as they may be used to provide a service you use.

Disabling cookies

You can prevent the setting of cookies by adjusting the settings of your browser (consult your browser's Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other sites that you visit. Disabling cookies will usually result in disabling certain functionalities and features of this site. Therefore, it is recommended that you do not disable cookies.

Cookies we set

• Account-related cookies

If you create an account with us, we will use cookies for managing the registration process and general administration. These cookies are usually deleted when you log out of the system; however, in some cases, they may remain afterwards to remember your site preferences when you log out.

• Login-related cookies

We use cookies when you are logged in so that we can remember this action. This prevents you from having to log in every time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted resources and areas when you log in.

• Cookies related to email newsletters

This site offers newsletter or email subscription services, and cookies may be used to remember if you are already registered and whether to show certain notifications that are only valid for subscribed/unsubscribed users.

• Orders processing related cookies

This site offers e-commerce or payment facilities, and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.

• Survey-related cookies

Periodically, we offer surveys and questionnaires to provide interesting information, useful tools, or to understand our user base more accurately. These surveys may use cookies to remember who has already participated in a survey or to provide accurate results after changing pages.

• Forms-related cookies

When you submit data through a form, such as those found on contact pages or comment forms, cookies may be set to remember your user details for future correspondence.

• Site preferences cookies

To provide a great experience on this site, we provide the functionality to set your preferences for how this site runs when you use it. To remember your preferences, we need to set cookies so that this information can be accessed whenever you interact with a page that is affected by your preferences.

Third party cookies

In some special cases, we also use cookies provided by trusted third parties. The following section details which third-party cookies you may encounter through this site.

  • This site uses Google Analytics, which is one of the most widespread and trusted analytics solutions on the web, to help us understand how you use the site and how we can improve your experience. These cookies may track things like how long you spend on the site and the pages you visit so we can continue to produce engaging content.

For more information on Google Analytics cookies, see the official Google Analytics page.

  • Third-party analytics are used to track and measure the use of this site so that we can continue to produce engaging content. These cookies may track things like how long you spend on the site or the pages you visit, which helps us understand how we can improve the site for you.
  • From time to time, we test new features and make subtle changes to the way the site presents itself. When we are still testing new features, these cookies may be used to ensure that you receive a consistent experience while on the site, while we understand which optimizations our users appreciate most.
  • As we sell products, it's important for us to understand statistics on how many of our website visitors actually make a purchase, and therefore this is the type of data these cookies will track. This is important for you because it means we can make accurate business predictions that allow us to analyze our advertising and product costs to ensure the best possible price.

User Commitment

The user agrees to make appropriate use of the content and information that SC CONECTA offers on the website and, by way of example but not limitation:

  • A) Not to engage in activities that are illegal or contrary to good faith and public order;
  • B) Not to disseminate propaganda or content of a racist, xenophobic nature, gambling or games of chance, any type of illegal pornography, advocacy of terrorism or against human rights;
  • C) Not to cause damage to the physical (hardware) and logical (software) systems of SC CONECTA, its suppliers or third parties, to introduce or disseminate computer viruses or any other hardware or software systems that are capable of causing the aforementioned damage.

More Information

Hopefully that has clarified things for you and, as it was previously mentioned, if there is something that you aren't sure whether you need or not it's usually safer to leave cookies enabled in case it does interact with one of the features you use on our site.

This policy is effective as of June/2022.

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